the kind clerk

i did see hope in the face of this one clerk. i saw that, in the midst of these people who seemingly are oblivious that they are in an emergency room, laughing, feasting on tsismis about the others who are working on patients, there are still people who go out of their way to make a patient, even though not suffering that much, comfortable.

the fear of pain may bring more suffering than pain itself. who wants to wait for their judgement hearing people giggling, not knowing what awaits them. it seems that the hospital system here in this country does not give a damn what the stamp RUSH means. what do you say is the difference of a laboratory exam result needed by the ER stamped with rush and that of an outpatient coming in for perhaps cough, a LOT, a whole damned lot, and it seems to me that both are processed in the same speed with the same priority. this saddens me. the way how they approach their obligations... finishing their conversation on the intercom about nba scores while an emergency room patient relative (me) waits for him to attend to him. this makes me really sad, this is the place where i am going to work in the near future and this is the kind of help we extend to people...

i do hope more people are fed with fire of the holy spirit to touch others the way how this one single clerk gave me hope. to trust that not everyone has become too miserable to care...